Application of the design thinking method in the development of the Zero Left application for waste management
DOI:
https://doi.org/10.38010/deskomvis.v6i1.91Keywords:
Recycling, Waste, Application, UI/UX, FigmaAbstract
According to data from the Coordinating Ministry for Human Development and Culture, an estimated 7.2 million tons of waste remained unmanaged in 2023, with the figure projected to rise to 11 million tons by 2024. Furthermore, the National Waste Management Information System (SIPSN) under the Ministry of Environment and Forestry (KLHK) reported that as of July 24, 2024, the cumulative volume of national waste had reached 31.9 million tons, based on input from 290 regencies and municipalities across Indonesia. Among the most prevalent waste types are plastic and food waste. Despite the growing volume, public awareness regarding proper waste management practices remains insufficient. In response to this issue, the present study proposes the design of an integrated waste management application, developed using the design thinking methodology. Evaluation of the application through the System Usability Scale (SUS) revealed a high usability score of 91.5 out of 100, as assessed by 19 respondents. The application, named Zero Left, is grounded in Jakob Nielsen’s Usability Heuristics for User Interface Design and includes features such as recycling services, waste transportation, landfill navigation, and a points-and-rewards system. It is expected that Zero Left will encourage greater public participation in fostering a cleaner and healthier environment.
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